01Introduction
Gurukrupa Powertech Solution Private Limited ("we", "us", "our") operates from Shop No 22, City Center Complex, Tap Circle, Madhapar, Bhuj, Kachchh, Gujarat 370020. This Privacy Policy explains how we collect, use, disclose and safeguard information when you visit our website, contact us, or purchase our products and services.
By using our website or sharing your details with us, you agree to the practices described in this policy.
02Information We Collect
We may collect the following categories of information:
- Contact details — name, mobile number, email address, and vehicle or premises information you share via our enquiry form, phone, or in person.
- Transaction details — records of products purchased, services availed, invoices and warranty information.
- Technical data — basic browser and device information collected automatically when you visit our website (such as IP address, browser type, and pages viewed).
03How We Use Your Information
We use the information we collect to:
- Respond to your enquiries and provide quotations or advice on batteries, inverters and auto electrical products.
- Process purchases, installations, exchanges and warranty claims.
- Contact you regarding your order, service appointment, or after-sales support.
- Improve our products, services and website experience.
- Comply with applicable tax, GST and other legal obligations.
04Sharing of Information
We do not sell or rent your personal information to third parties. We may share limited information with:
- Authorised brand partners (such as Exide, Amaron or Luminous) for warranty registration purposes.
- Government or regulatory authorities where required by law, including for GST compliance.
- Service providers who assist us in operating our business, under confidentiality obligations.
05Data Security
We take reasonable administrative and technical measures to protect your personal information from unauthorised access, alteration, disclosure or destruction. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
06Data Retention
We retain your information for as long as necessary to fulfil the purposes described in this policy, including any legal, accounting, or reporting requirements such as GST record-keeping.
07Your Rights
You may contact us at any time to request access to, correction of, or deletion of your personal information held with us, subject to our legal and record-keeping obligations.
08Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Any updates will be posted on this page with a revised "last updated" date.
09Contact Us
For any questions regarding this Privacy Policy or how your information is handled, please reach out to us:
Email: gurukrupapowertechsolution@gmail.com | Mobile: 78599 90729